1.
As a manager responsible for health and
safety, what steps could you take to prevent or reduce the occurrence of
accidents?
|
·
Identify any potential
hazards in the workplace. A hazard is anything with the potential to cause
harm. Common hazards for hotels include wet floors, gas leaks in the
restaurant areas, faulty or dangerous plugs, dangerous substances (i.e.
chlorine) used for cleaning, ergonomic issues and heavy items that can strain
employees' backs.
·
Clearly mark all potential
hazard areas and substances with proper signage. In many industries, proper
signage is required by law and can be a valuable tool in protecting employees.
·
Create a Safety Manual. Include procedures for handling all
potentially dangerous situations in the workplace. Add a disaster management
plan for events like fires or natural disasters. Give each employee a copy of
the safety manual.
·
Develop a specific safety
training program for the hotel. A safety training program should cover basics
like ergonomics, use of machines in the office, evacuation plans, sanitation
procedures and basic first aid. Safety training should be mandatory for all
employees.
·
Monitor the workplace for
potential dangers. Usually hotels are not as dangerous to as a nuclear plant
and don't require a safety manager but still there should be one qualified
person that will act as a safety coordinator. Employees should be monitored to
make sure that safety rules are followed.
·
Empower employees to
participate by checking one another and training the newest members of the
team about the latest rules and regulations of health and safety.
·
Request the employees impute
on regular bases about potential dangers they might be facing and how to best
tackle them. After all none knows the workplace better than the people who
actually work there and management might miss situations that employees do
not.
|
2.
Identify and explain the stages involved
in the recruitment process that are directly affected by legislation.
|
Stages that
are involved in the recruitment process are:
·
Job
analysis and developing a person specification. The responsibilities and
authority of the position must be clear followed by a description of the
person that would best fulfil the role.
·
The
sourcing of candidates by networking, advertising, or other search methods.
The company usually looks among its employees to see if anyone is qualified
and interested in the position. If not then depending on the job it must be
advertised through the available venues.
·
Matching
candidates to job requirements and screening individuals using testing
(skills or personality assessment). Usually for every ad there are hundreds
of replies that must be sorted and checked out until only the potential job
matches are left.
·
Assessment
of candidates' motivations and their fit with organisational requirements by
interviewing and other assessment techniques. That means actually
interviewing the potential candidates that have passed the screening process.
·
The
making and finalising of job offers and the induction and on boarding of new
employees
Legislation
regarding recruiting are:
·
The
Equality Act 2010. This applies
throughout the whole process of selecting staff and ensures that no applicant
is treated unfairly due to race, religion, gender, age etc.
·
Fixed
Term Employees (Prevention of Less Favourable Treatment) Regulations 2002. Applies to people who works temporarily at
a position to make sure their rights are safeguarded.
·
Rehabilitation
of Offenders Act 1974. An
individual who has had a conviction for an offence may, with some exceptions,
be rehabilitated and allowed to treat the conviction as if it had never
occurred. A conviction will become 'spent' where the person has not, after a
period of time, committed another serious offence. Employers may not, under
the Act, ask prospective employees if they have 'spent' convictions during
the recruitment process. There are of course exception.
·
The
Safeguarding Vulnerable Groups Act 2006. The Act establishes a central database of offenders in respect of
people working, or applying to work, with children or vulnerable adults. Any
person named on the list will be barred from working with children and/or
vulnerable adults, or subject to monitoring.
·
Immigration,
Asylum and Nationality Act 2006. This applies at the selection stage and determines which people have
the right to work in the UK.
·
The
Data Protection Act 1998.
Protects the privacy of applicants and safeguards the personal date that people
are entrusting the company with.
|
3.
Which of the following could legally
appear in a newspaper advert:
a)
Food service staff required for
restaurant
b)
Barman required for public house
c)
Drummer for steel band must be Jamaican
d)
Female assistant for ladies shoe shop
Explain your decision and
why other adverts fail.
|
a)
Food
service staff required for restaurant. This is a perfectly acceptable
advertisement. It doesn’t discriminate against gender, age or nationality. It
is clear from the wording that anyone could apply.
b)
Barman
required for public house. This statement is illegal. Bartending is a job
that can be performed equally by men and women. It sometimes require heavy
lifting but nothing so stressing as to exclude female workers who have served
as barwomen for a long time. The proper phrasing should be ‘Serving staff for
bar’ or ‘Barman or barwoman required for public house’.
c)
Drummer
for steel band must be Jamaican. Steel bands originated from The Republic of
Trinidad and Tobago which is very close to Jamaica. I can understand why for
reasons of authenticity the musician must look the part but the requirements
are too specific and also wrong. Jamaicans are for the most part of African
descent but surely there are people with Nordic features among them, are they
excluded? And what about people of African descent that are actually British
citizens or from Africa? They can look the part as well so I would say that
this advertisement is wrong too.
d)
Female
assistant for ladies shoe shop. A shoe shop assistant is required due to the
nature of their job to come to physical contact with the customers. Some of
the clientele might not feel comfortable if a man is touching their feet, so
I believe that this business does not violate the discrimination law.
|
4.
Which Act relates to unfair dismissal? In
such circumstances, does an employee have to prove dismissal was unfair if
that is the case?
|
The Employment Protection Act
deals with dismissal. The process goes like this:
The employee who is dismissed
can make a claim to a tribunal within three months of his dismissal. Then it
is the tribunal’s responsibility to find out the circumstances of the
dismissal namely (1) the reason and if it was a valid one for being let go,
(2) whether it was reasonable to be dismissed for that reason, and (3) the
way the dismissal took place.
If the dismissal was fair then
the matter goes no further but if it wasn’t then further actions are taken.
This is to safeguard the employee so that he cannot be dismissed on a whim by
his employers. More information can be found here: https://www.gov.uk/dismissal/what-to-do-if-youre-dismissed
|
5.
It was recently reported in the local
news that an employee for over 15 years at the ‘Dog and Gun’ Inn was given
just one weeks’ notice. Was she entitled to a longer period of notice?
Explain your answer.
|
According to the Employment
Protection (Consolidation) Act 1978 there are specific periods of notice when
dismissing someone: Less than 2 years’ continuous service is one week and for
over two years of continuous service is two weeks plus one week for each
year’s service. However these rules don’t apply if different periods are
stated in the contract of employment.
So if the employee of the Inn
did not sign a personal contract that stated she could be dismissed with only
one weeks’ notice then the employer was in the wrong. Also in the local news
the sentence says ‘for over 15 years’ but that does not automatically mean
continuous service. The employee could have long absences or gaps in the
employment at the establishment but then always returned. So that must be
clarified in order to pass an informed judgment.
|
A confident individual with extended background in customer service and hospitality. Has helped hone the ability to build long term working relationships and working calmly when under pressure. Has a strong focus on delivering sales and retaining and expanding existing client relationships and generating revenue for the organisation. Keen for a new and challenging position, which will make the best use of existing skills and experience.
Monday, December 30, 2013
Human Resources Management 03
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment